Shipping, Returns & Refunds

SHIPPING

Most orders will be shipped in 3-5 business days with the exception of pre-orders. Pre-orders will ship 1-2 business days after they arrive in stock. Due to shipping variables, we cannot guarantee exact ship times for pre-orders we can only estimate a shipping timeframe, we will try to get as best an estimate as possible but outside variables can affect these times.

We will not be held responsible for lost or stolen packages. If a package is lost or stolen it will be the customers responsibility to contact the shipping company to locate their package.

Every item purchased will be shipped wrapped in bubble wrap and filled with styro foam popcorn, to assure the best condition possible 

*** Please note if you are making Pre Order purchases and combining with in stock items all items will be held and shipped at once. If you require items to be shipped separately separate orders must be made. ****

Shipping Delivery Times are Estimates. As Estimates, Times are not Guaranteed by Mr. J's Wonders, LLC. Shipping Delivery Times are Estimates generated by the shipping company chosen and are not controlled by Mr. J's Wonders, LLC.

RETURNS

We do not accept returns anymore due to switch out of figures. We are not responsible for manufacturer defects, if this happens contact the manufacturer directly. If we can get a refund for the damaged item from our suppliers, then we will exchange the damaged item if the manufacturer does not.

REFUNDS

If a pre-order item is canceled there is a 15% cancelation fee applied to the cancelation, 15% also applies to in-stock items.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

CONTACT US

If you have any questions on how to return your item to us, contact us at mrjwonders01@gmail.com